FAQ

What does "automatic" mean?

An automatic watch winds itself as you wear it. A weighted rotor inside spins with the movement of your wrist and powers the watch, so there's no battery to replace.

What if I don't wear it for a while?

An automatic watch keeps running for roughly a day or more after you take it off. If it stops, just wind the crown gently clockwise 20–30 turns or give the watch a few shakes, then set the time.

Are the watches waterproof?

Our watches are rated 3 bar, which means they're splash resistant. They handle rain and handwashing, but they're not for swimming, showering, or diving.

How accurate are they?

Mechanical watches are naturally a little less precise than battery-powered quartz watches. It's normal for an automatic to gain or lose some seconds each day. That's part of the character of a mechanical movement.

How do I adjust the bracelet size?

The stainless steel bracelets have removable links. Any jeweller or watch repair shop can resize one in a few minutes, usually for a small fee or free. Please note that resized watches can't be returned.

How much is shipping and how long does it take?

Shipping is free across Canada. Orders are processed in 1–3 business days and typically arrive in 7–20 business days. You'll get a tracking number by email once your order ships.

Do you have any deals?

Yes. Buy any 2 watches and save $20, applied automatically at checkout.

What's your return policy?

You can return an unworn watch in its original condition within 14 days of delivery. If your watch arrives damaged or defective, email us within 7 days with photos and we'll make it right. See our Refund Policy for full details.