Shipping policy

Last updated: November 12, 2026

Where we ship
We currently ship within Canada only.

Shipping cost
Shipping is free on every order.

Processing and delivery times
Orders are processed within 1–3 business days. Your watch ships from our partner warehouse overseas, and delivery typically takes 7–20 business days after processing. Delivery times are estimates and can occasionally be longer during holidays or periods of high volume.

Tracking
Every order ships with tracking. Once your order ships, you’ll receive an email with your tracking number and a link to follow your package.

Customs and import fees
Because orders ship from outside Canada, the Canada Border Services Agency may charge import duties or taxes on delivery. These charges are not included in our prices.

Delayed or lost packages
If your tracking hasn’t updated in 10 days, or your order hasn’t arrived within 30 business days, email us at kaluemman259@yahoo.com with your order number and we’ll investigate with the carrier.

Incorrect addresses
Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours of ordering. We can’t redirect a package once it has shipped.